REFUND POLICY
Last updated: 1/1/2025
This Refund Policy explains how refunds are handled for services purchased from FullCroft.
One-Time Setup Fees
One-time setup fees are non-refundable once work has started. These fees cover planning, design, configuration, and initial implementation.
Monthly Subscriptions
Monthly subscription fees (hosting, maintenance, or support) are billed in advance and are non-refundable once the billing cycle has started.
You may cancel your subscription at any time to prevent future charges
Project Cancellations
If you cancel a project before work begins, you may be eligible for a refund of the setup fee.
If work has already started, no refund will be issued
No Guarantees
Refunds are not issued based on performance expectations such as SEO rankings, traffic, or lead results.
Exceptional Cases
In rare cases, refunds may be considered at our sole discretion if required by applicable law.
Contact
For refund questions, contact us at: contact@fullcroft.com