Terms of service

Last updated: 1/1/2025

Introduction

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by FullCroft (“FullCroft”, “we”, “us”, or “our”). By accessing our website or purchasing our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services

By using our website, you agree to the practices described in this policy.

Services

FullCroft provides website design, website redesign, SEO setup, website optimization, and website maintenance services for local businesses.

The scope, pricing, and deliverables of each service are described on our website, pricing pages, or invoice at the time of purchase

Client Responsibilities

You agree to:

  • Provide accurate business information and requirements

  • Provide timely access to hosting, domain, CMS, or third-party tools when required

  • Review and approve deliverables within a reasonable timeframe

  • Messages or inquiries you submit

Delays caused by missing information or access may affect project timelines.

Revisions & Project Scope

Unless otherwise stated:

  • Each project includes up to two (2) reasonable revision rounds

  • Revisions must remain within the original agreed scope

Additional changes or features may require additional fees.

Fees & Subscriptions

Some services include:

  • A one-time setup fee

  • A monthly recurring subscription (hosting, maintenance, or support)

By purchasing a subscription, you authorize recurring billing until you cancel.

All prices are listed in USD unless stated otherwise. Taxes may apply depending on your location.

Third-Party Services

Our services may integrate third-party tools (such as WordPress plugins, hosting providers, analytics tools, or payment platforms).

FullCroft is not responsible for outages, changes, or limitations caused by third-party services.

Intellectual Property

Client Content

You retain ownership of all content you provide. You grant FullCroft permission to use this content solely to deliver the services.

Delivered Work

After full payment, you receive the right to use the delivered website for your business. FullCroft retains ownership of internal frameworks, tools, and reusable components.

Portfolio Use

Unless requested otherwise in writing, FullCroft may showcase completed projects in its portfolio

Prohibited Use

You may not use our services for:

  • Illegal activities

  • Malware, spam, or deceptive practices

  • Content that violates laws or third-party rights

We reserve the right to suspend or terminate services if misuse is detected

Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.

Disclaimer

We do not guarantee specific outcomes such as search engine rankings, traffic levels, or lead volume. Results depend on many external factors.

Limitation of Liability

To the maximum extent permitted by law, FullCroft shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.

Governing Law

These Terms are governed by applicable laws without regard to conflict of law principles.

Contact

For questions about these Terms, contact us at: contact@fullcroft.com